Brand Profile

Big Mart Digital - No.1 Electronics & Home Appliances Supermarket

Big Mart Digital is a Retail chain of Electronic & Digital Lifestyle Product stores in India with online presence.

Launched in 2007, Big Mart Digital is an NSEN ISO 9001-2000 certified company, having rich experience of 25 years in electronics distribution business in India.

Big Mart Digital is on a mission to drive India’s most comprehensive business that helps customers make informed choices and extract the best value for their money. We offer multiple products of leading brands; it’s a chain with traditional values and modern thoughts.

Big Mart Digital has partnered with the best brands like LG, SONY, WHIRLPOOL, ONIDA, PHILIPS, CARRIER, PANASONIC, SYMPHONY, CANNON, LG MOBILES, BLACKBERRY MOBILES, KARBONN MOBILES, LUMINARC CROCKERY and many more to provide superlative quality and exceptional value for any customer from the stage of product selection, to placing the order & all the way to the final delivery at your doorstep. We come with the trust and credibility that Big Mart Digital has built over the years and we strive to create an experience that you can depend upon!

Big Mart Digital holds the distinction of being the one-stop-destination for quality electronic products in the world. It offers an array of world-renowned brands like Apple, Sony, Samsung, LG, Philips, Videocon, Dell, Lenovo, Panasonic, HP, Nikon, Canon, Whirlpool, Hitachi etc. all under one roof.

Inaugurated on 2016, Big Mart Digital started its operations at Delhi-NCR followed by inauguration of another branch at Kolkata, Lucknow, Dhanbad, Bangalore, Mumbai, in the same year. The year 2017 saw Big Mart Digital blooming in the cities of Pune, Nagpur and Indore with ultra-modern showrooms. Then we entered Banaras in March 2018. Big Mart Digital after holding a remarkable place in india, established its showroom in Nagpur, Maharashtra in September 2018.

Today, Big Mart Digital operates out of 50+ ultra-modern showrooms with many more to come in the near future.

Online shopping - Great Brands, Great Value

Apart from 50+ mega showrooms in india, Big Mart Digital now boasts of a strong presence in the virtual world too. Its website www.bigmartdigital.com and mobile application available on Google Play Store facilitates safe & convenient online shopping for the customers.

There are many wonderful things that you can do on this website - Get acquainted with the vast number of brands available for each product. Get in-depth information about them & select the product of your choice. There are special schemes and offers for the customers. The buying process too is very easy & convenient. Every purchase comes with an assurance of timely delivery, anywhere in India. The happiness does not fade away even after the purchase. The prompt after-sales service keeps the product and your smile intact - year after year.

Big Mart Digital OFFERS

Choice of Brands & Products
Honest Price
Buying Experience
Personal Touch & Long Term Association
Customized Offers
After Sales Service support
OBJECTIVE

Is to create :-

More value for our customer.
More value for our supplier.
More value for our franchises
More value for us.
VISION

We have a simple but powerful vision - To make the Big Mart Digital as most admired retailer in India. Aiming at making Big Mart Digital showrooms as one stop solution for all your electronic & digital requirements, it is endeavour now to expand our chain manifold so that Big Mart Digital becomes a household name not only in India, but all over the world!

MISSION

Our mission is to Delight all who come in contact with us, whether it’s employees, customers, partners, and investors.
Our mission is based on these priorities :-

Customer Delight through innovation, quality, and Services.

To create a base of loyal customers

To be a step ahead in the in the minds of consumer by being first in introducing new products.

ABOUT CUSTOMER DELIGHT

Big Mart Digital Website is built on a very simple idea that online shopping should be easy, quick, smart, fun, entertaining and hassle free.
We offer wide range of Good products with easy to understand details, reliable quality, super fast delivery, and long relationship with customer. We simply believe in Customer Delight.
Big Mart Digital is committed to providing a delightful customer experience; we maintain highly customer-centric practices, go beyond the easy ways in our journey to excel in quality and Customer Delight.

PRODUCTS

Big Mart Digital aims to be one of the largest retailers of branded Electronics and digital lifestyle products with more than 5000 products from top international and domestic brands.

We offer our customers over 5000 quality products, and our list of product categories and product offerings is growing every day. Our customers know they're getting the best prices and exclusive offers on a huge range of computer technology products.

Our direct association with all the major brands means our customers will always find special deals on great products from the biggest names in the industry. And to help our customers choose the right products, we make it easy to find availability, pricing, reviews and ratings.

At Big Mart Digital, our focus has always been on helping customers save time and money. This is why we've invested in building a website that allows them to securely manage their accounts without intervention. It’s the empowering, self-service approach that ensures we keep our customers satisfied, and our prices competitive.

Franchise Model

FOFO MODEL – Franchise Owned Franchise Operated
FOCO MODEL – Franchise Owned Company Operated
COCO MODEL – Company Owned Company Operated
Role of Franchise :-

Franchise Fee of Rs. 300000/- SFT + 18% gst
Required a Shop on rent minmum 200 SFT to 3000 SFT.
Interior according to company’s design.
Franchise will pay Rent & Electricity bill of shop.
Purchase Products & Equipments from Company.
Franchsie will Report or initiate corrective actions wherever required.
Franchisee has to ensure that all its artists follow the same and customer satisfaction is high.
Franchisee has to pay the salary to all Employees.
Franchisee has to hire and manage Employees.
Role of Company :-

Company will assist Franchise in hiring & training of Employee.
Company will appoint a Store Manager at company’s cost.
Company will provide all the SOPs, Training & Manuals.
Company will give Software to the Franchise.
Company will invest in brand level marketing, digital & social marketing including Google marketing, Just Dial, Facebook.
Company will Provide pamphlates , will give Tv Ad , Radio Ad, Magzine Ad, Hoardings , News Paper Advt , Glow Sign Board.
Company will do Vendor Registration with all the vendors for All Brand Products.